Returns & Refund Policy
Our Return Policy
At Nodegear, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused and in their original packaging.
- To initiate a return, contact us at support@nodegear.store with your order number and reason for return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the return is due to our error.
Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Items returned more than 30 days after delivery
- Items showing signs of use or damage caused by the customer
Contact Us
For any return or refund inquiries, please reach out to us:
- Email: support@nodegear.store
- We aim to respond within 1–2 business days.